FORM OF TRANSPORTATION
Shipping & Inspection Policy
Clear delivery process, complete documentation, transparent costs—ensuring every shipment is fully protected.
* Actual delivery time depends on destination location and customs procedures.
Nationwide delivery coverage optimizing transport efficiency:
- Flexible options: Standard, express shipping, or local cargo services.
- Safe loading, unloading, and standardized packaging to minimize damage.
- Optimized North-Central-South transport routes for fast delivery.
Global trade solutions according to international standards:
- Full support for IncoTerms: FOB, CIF, DDP, DDU.
- Comprehensive customs clearance and export documentation support.
- End-to-end Door-to-Door delivery directly to overseas facilities.
1. Unboxing Video Required
Please record a continuous unboxing video capturing the intact package seal, waybill code, item counting, and physical weight at the time of receipt.
2. Retain Claim Evidence
Keep the original package seals, photos of QR/Serial labels, and weight slips. These serve as mandatory proof for claim processing and replacement shipments.
3. Post-Inspection Support
Technical Defects: Free 1-for-1 replacement with zero shipping fees.
Missing Items: Verification and immediate dispatch of remaining quantities.
Consultation & Quote
Propose optimal routes and cost plans tailored to your budget.
Packing & Sealing
Standardized packaging with encoded QR seals on each box.
Transport & Tracking
Realtime route tracking with continuous status updates.
Inspect Upon Receipt
Joint inspection and unboxing video recording as proof.
After-Sales Support
Fast processing for missing items or 1-for-1 replacements.
What does the Door-to-Door service include?
The service covers factory pickup, transportation, import/export customs clearance, and final-mile delivery directly to your facility.
Can I upgrade to express shipping mid-transit?
Yes, shipping speed upgrades can be supported if the package has not departed the main transit hub. Price differences will be clearly quoted before adjustments.
How are damaged or missing items handled?
Simply send your unboxing video + seal photos within 7 days of delivery. C&M will verify and dispatch replacement or missing items free of charge.