This policy applies to all online and offline operations of the C&M Factory brand, including:

• Commercial transactions, product inquiries, and order processing via our Website.
• Customer care systems, supplier relations, and strategic business partnerships.
• Recruitment processes and job applicant data management.

• Purposes: Operating orders, technical customer support, experience analysis, fraud prevention, and statutory legal compliance.
• Identifiers: Full name, email address, phone number, and physical shipping address.
• Technical Data: IP address, device type, browser specifications, interaction logs, and purchase history.

• Retention Period: Retained until processing purposes are fulfilled or as mandated by accounting & statutory record laws.
• Encryption & Access: Transport-layer encryption, role-based authorization, security monitoring, and regular backups.
• No Data Commercialization: We strictly promise never to sell or rent personal data to third parties under any circumstances.

• You have the right to request access, correction, restriction, or deletion of your personal data from our system.
• Withdraw processing consent or lodge formal complaints with competent regulatory authorities.